Water and Waste
- Blocked sewers
- Broken or leaking water service
- Greywater reuse
- On-site sewerage facilities
- Rainwater tanks
- Recycled water
- Trade waste
- Wastewater (sewerage)
- Water and sewerage inquiries
- Water charges
Blocked sewers
Where a blockage occurs in drains or the sewer, residents should contact a licensed plumber in the first instance. This will establish whether the blockage is in the house drain or in the sewer.
A blockage in the house drain is the property owner's responsibility to rectify (including plumbing costs). If the blockage is in the sewer system, Council will arrange repairs/clearing at no expense to the resident.
Find out more about sewage overflows.
Broken or leaking water service
If your water meter is broken or leaking on the footpath/road side of the water meter box, contact Council who will repair it.
If a break or leak occurs on the property side of the water meter box, repairs are the property owner’s responsibility and you should contact a certified plumber immediately.
Find out more about water meters.
Greywater reuse
Greywater is waste water from the bath, shower, hand basin and laundry which can be diverted for reuse on lawns and gardens.
Kitchen greywater is not suitable for reuse, as grease and oil can clog irrigation systems and build up on soil surfaces.
Find out more about greywater reuse.
Caloundra City Council is responsible for monitoring, managing and regulating on-site sewerage facilities within its local government area.
Find out more about on-site sewerage facilities.
Browse the rainwater tank frequently asked questions for information about about installing rainwater tanks in Caloundra City. Includes details about development approvals, boundary setback provisions and minimum rainwater tank sizes.
The Queensland Water Commission defines purified recycled water as "wastewater that has been treated to the highest standard through a multi-barrier treatment system".
It is expected that purified recycled water will be added to South East Queensland’s drinking supplies by December 2008.
To learn about recycled water, visit the Queensland Water Commission website for a range of information including current issues and fact sheets.
Approval is required to discharge trade waste into the City's sewerage system. For inquiries contact Council on (07) 5420 8200.
Find out more about water meters.
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Wastewater (sewage)
To help Council maintain this essential service, residents should report suspected sewage overflows or unusual odours.
Questions and concerns about Caloundra City sewerage system should be directed to contact Council on (07) 5420 8200.
Find out more about wastewater.
Currently, properties connected to a reticulated water supply are levied water consumption charges on a 'user pays' basis. This means you only pay for water you use.
Council encourages residents to periodically check their water meter reading and note their consumption.
Checking your meter will help to identify any problems or faults with your meter, such as leaks or water pipe failure.
Leaks or breaks on the property side of the water meter are the responsibility of the property owner, and you should consult a certified plumber immediately.
For information on Council's 'user pays' water charges or your water consumption, contact Council on (07) 5420 8200.
Find out more about water supply.